Future-Ready your Leadership Team.

Change has transformed from a singular, planned event to an ongoing, emergent activity, demanding a significant shift in how the organisational improvement process is managed.

The core challenge in today’s business environment is the competent handling of both top-down and bottom-up change strategies, which calls for the development of an advanced set of leader capabilities.

Being able to competently manage both types of change has become a fundamental leadership requirement and key competitive differentiator that ought to rank at the top of every leader’s development agenda.

Top-down leadership has performed well in the past and excels in stable contexts where people at the top hold the answers and require minimal input from others for decision-making. However, this style’s key limitation is that it forces teams to depend on authority figures for solutions, leading to emotional disengagement and a lack of ownership.

Given today’s dynamic environment, this approach is proving a lot less effective. The evolving landscape requires different leadership behaviours that capitalise on collective team wisdom and secure discretionary engagement.

For any meaningful performance improvement to occur the status quo must be challenged – this inevitably leads to conflict.

Such conflict emerges when expectations shift around ingrained work habits and behaviours, especially those emotionally significant to team members.

Being an effective change agent today calls for leaders to not only confront conflict head-on but also to master the art of managing it productively.