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How we do it

We develop and hone NextGen Capabilities: sensing, sensemaking, and orchestrating

The rules of success have changed, your team needs to choose:

Evolve or risk falling behind

A rapidly-evolving landscape calls for a new set of capabilities

Over the last twenty years, Australian businesses have prospered in a stable, predictable business environment. By and large, leadership teams met shareholder expectations by focusing on continuous improvement, leveraging operational capabilities as the cornerstone for organic growth.

However, as the market grows increasingly volatile and complex, the gains from existing operational efficiencies are no longer sufficient. Additional growth avenues are now essential to meet escalating stakeholder expectations.

You can't compete on operational capabilities alone

Today’s leadership teams confront escalating performance expectations, daunting workloads, and growing stakeholder pressures. These challenges necessitate a pivotal shift: from an over-reliance on operational capabilities to embracing transformative strategies and adaptive mindsets.

However, without access to a new generation of capabilities tailored for today’s volatile landscape, leaders risk being confined to perpetual firefighting, elevating the likelihood of burnout.

NextGen Capabilities enable your team to adapt, innovate, and respond at speed

In stark contrast to operational capabilities, NextGen capabilities emphasise the collaborative pursuit of co-creative and novel solutions across the organisation. Leaders recognise that trying to navigate complexity by themselves is no longer effective as, in many cases, they find themselves in a position of no longer being the subject matter experts.

As a result, for leaders to be able to tackle their most complex challenges, they must learn to identify, enable, and tap into the expertise and judgement of their collective workforce – which is integral to NextGen capabilities.

Foundations of NextGen Capabilities

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SENSE

The Signals

To effectively identify new growth opportunities and emerging risks, and maintain their competitive edge, leaders must strategically invest into honing their sensing skills.

Leaders encounter a continuous flow of signals during their regular workday – the challenge lies in developing the capability to separate the mere ‘noise’ from actionable cues, enabling them to redirect their focus to what matters most.

SET

The Agenda

Leadership teams rely on insights from sensing activities to engage in collective sensemaking, thereby allowing them to determine the business’ strategic focus and priority initiatives.

In order to select and capitalise on the ‘right’ kind of opportunities, leaders must excel in the art of influencing others and get comfortable to challenge the status quo by initiating and engaging in conflict productively.

CONDUCT

The Change

With a solid growth initiative pipeline in place, leaders need to identify potential gaps in their existing capabilities portfolios – of them and their workforce – and reconfigure their capability portfolios to align with new market realities.

For this to work, leaders need to level up their implementation expertise and hone their ability to authentically connect with their teams as to secure their buy-in and discretionary effort.